Privacy Policy

1. Introduction

The Posing Boutique Pty Ltd trading as The Posing Boutique® ("we", "us", "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, make a purchase, book a service, participate in coaching, join a membership, attend an event, or otherwise interact with us. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Postal or shipping address

  • Competition, federation, and athlete information

  • Booking and appointment information

  • Photos, videos, check-ins, and progress updates voluntarily provided by you

  • Information submitted through forms, consultations, memberships, workshops, or enquiries

  • Communications between you and our coaching team

  • Website usage information collected through cookies and analytics tools

You are not required to provide personal information; however, some services may not be available if requested information is not provided.

3. How We Use Your Information

We may use your information to:

  • Provide coaching services and memberships

  • Process bookings and payments

  • Deliver products and digital resources

  • Respond to enquiries and support requests

  • Communicate important updates regarding your bookings, membership, or purchases

  • Improve our services and customer experience

  • Send marketing communications where you have opted in or where otherwise permitted by law

  • Comply with legal and regulatory obligations

4. Payment Information

Payments may be processed through third-party providers such as Stripe, PayPal, or other secure payment processors. We do not store complete credit card details on our systems.

5. Sharing Your Information

We may share your information with trusted third-party providers where necessary to operate our business, including:

  • Booking and scheduling platforms

  • Payment processors

  • Email marketing providers

  • Video conferencing platforms

  • Website hosting providers

  • Coaches contractors, or service providers assisting with the delivery of services

  • Shipping and logistics providers

We only share information reasonably necessary for the provision of services. We do not sell personal information to third parties.

6. WhatsApp Communities and Group Services

Where you participate in a membership, community, group coaching program, workshop, or event, you may be invited to join a WhatsApp group or similar community platform. By joining these groups, your name, profile image, and contact details may be visible to other participants in accordance with the platform's functionality and privacy settings. Participation in community groups is voluntary.

7. Photos, Videos and Recordings

Coaching sessions, workshops, group classes, events, and educational content may be recorded. Photos, videos, testimonials, competition images, transformations, reviews, and client feedback may be used for educational, promotional, marketing, and social media purposes where permission has been provided or where content has been publicly shared and consent has otherwise been obtained. You may withdraw consent for future use by contacting us.

8. Marketing Communications

We may send newsletters, promotional content, educational resources, event information, and business updates. You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.

9. Cookies and Website Analytics

Our website may use cookies, pixels, and analytics tools to improve website functionality, understand visitor behaviour, and enhance user experience. You can control cookie settings through your browser preferences.

10. Data Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Access and Correction

You may request access to personal information we hold about you and request corrections if information is inaccurate, incomplete, or out of date. Requests may be submitted using the contact details below.

12. Third-Party Websites

Our website may contain links to third-party websites, products, services, or platforms. We are not responsible for the privacy practices or content of third-party websites.

13. International Users

The Posing Boutique® provides services to clients worldwide. By providing your information, you acknowledge that your information may be processed, stored, or accessed in Australia or other countries where our service providers operate.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will take effect immediately upon publication.

15. Contact Us

If you have any questions about this Privacy Policy, your personal information, or a privacy-related concern, please contact:

The Posing Boutique Pty Ltd trading as The Posing Boutique®

Email: hello@posingboutique.com